Instructions on:

  • User Guide: information regarding the setup and use of the freezer sensor.
  • Application User Guide This information on the use of the monitoring application

  • Events / Alerts:

    Below is the list of the system alerts that you will be receiving a notification for in case if they are triggered. Most of the alerts are configured to send a notification to the previously defined the 3 levels of alert contacts.

    • Temperature: Temperature events are triggered when an asset’s temperature report meets the defined conditions.
    • Asset Properties: Asset Properties events are triggered when a custom property or status of an asset stays for a certain time.
    • Sensor Monitor (Door Alert): Sensor events are triggered when an asset’s sensor measurement report meets the defined conditions.
    • Sensor Tag Error: Sensor tag error events are triggered when an error occurs on the sensor tag which prevents receiving data. Example of sensor tag errors are probe disconnection, probe malfunction, etc.
    • Out of Sight: Out of Sight event monitors are triggered when new location reports stop being received. This alert helps to capture any Wi-Fi connectivity issues.
    • External Power: External power events are triggered upon power disconnection from tags which support external power and meets the defined condition.
    • Battery Level: Battery Level events are triggered when a tag’s battery level reaches a specified threshold.

    HERE you can find more details about the alerts.

  • Reports:

    All users will have access to the system application (MobileView app) where they can see real-life status of the sensor’s reading.

    Also, all users will have access to Instant Reports which includes templets that a user can use to create a report by just selecting their department name and time range. 

    Here are a list of most useful/common reports:

  • Tag Calibration Program:

    HERE you can find the information that you might need about the Tag Calibration Program. Please contact Securitas directly if you are interested in the program or have any questions about it.