Instructions on:

• User Guide: information regarding the setup and use of the freezer sensor.
  • Sensor Mounting and Connecting Specific instructions within the above PDF.
  • Changing the Battery Specific instructions within the above PDF.

While we strive to provide the highest level of service in monitoring conditions, there are certain areas that fall outside the scope of our responsibilities:

1. Installation of Sensors: Clients are responsible for the proper installation of all sensors used for condition monitoring. Installation should be completed in accordance with the manufacturer’s specifications and Recommended Guidelines.
2. Handling Freezer Contents: For the safety and integrity of your assets, as well as the well-being of our team, we do not handle, move, or otherwise interact with the items stored within client-maintained environments. Our service is strictly limited to managing technical infrastructure and the configuration and delivery of sensors.

• Application User Guide This information on the use of the monitoring application

  • Acknowledging an alarm Specific instruction within the above PDF.

  The web application link to access the system is https://freezermonitor.its.yale.edu. After access being granted, you can login using your Yale NetID and password.

  Please note: The web application is compatible with Chrome, Edge, and Firefox browsers, but it does not work with Safari.

• Application Custom View and Preferences:
  • For all users - To create a custom view to only see your department sensor or for preferences, please see the instructions HERE.
  • For PI/Responsible Party only - To activate/inactivate a sensor, update alert contacts or change temperature threshold for alerts for a sensor, please see the instructions HERE.

• Events / Alerts:

  Below is the list of system alerts you will receive if they are triggered. The alerts are configured to send notifications to the alert contacts you designated in three escalations. NOTE:  if the 1^st contact(s) dismisses the alert, the secondary and tertiary contacts will not receive any alerts.

  Please note: While we provide timely alerts on sensor thresholds, it is the client’s responsibility to take corrective action based on those alerts. Our service does not include responding to or resolving issues triggered by such notifications. It’s very important to Dismiss (Acknowledge) temperature alert notifications when received. Failure to do so will escalate the alerts to EHS as the final escalation point.

• HERE you can find more details about the alerts.

• Reports:

  All users will have access to the system application (MobileView app) where they can see real-life status of the sensor’s reading.

  Also, all users will have access to Instant Reports which includes templets that a user can use to create a report by just selecting their department name and time range. 

  Here are a list of most useful/common reports:

  • Summary Sensor Report
  • Detailed Sensor Report
  • Integrated Temperature History Report
  • Temperature Event Report
  • Battery Reports
  • Condition Monitoring Archive Reports
  • VFC Audit Report

• Tag Calibration Program:

  HERE you can find the information that you might need about the Tag Calibration Program. Please contact Securitas directly if you are interested in the program or have any questions about it.

• Request a change to an existing sensor 

• Request assistance with this monitoring service